What We Collect and Why
When you open an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad or Rocket. Transaction records are kept to process deposits and withdrawals and to meet our obligations under applicable law. We
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also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual activity. We do not collect payment credentials directly; bKash, Nagad and Rocket handle authentication on their own platforms. Your data is stored
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on secured servers and is not sold or rented to third parties. Where we share data with service providers — for example, identity verification or fraud screening — those providers are bound by confidentiality agreements. Retention periods vary by data type: account records are kept for
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as long as your account is active and for a period after closure as required by applicable law. You may request a copy of your data or ask us to delete it at any time by contacting support. Availability of this service depends on your local
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law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.