Reference

Read These Terms Before You Start

These terms set out what you agree to when you open an account with f8888 and use our lobby, wallet, or any service on this site.

Account eligibility rulesWallet and payment conditionsJurisdiction-dependent accessAccount suspension policy
f8888 Read These Terms Before You Start
HOW WE OPERATE

How f8888 Handles Your Account

We apply these terms consistently across all accounts. Here is how we handle the areas that matter most to you as an account holder.

Account Security Your account is protected by OTP verification on login and on withdrawal requests. We never ask for your PIN or password through chat or email.
Data Handling We collect only the information needed to operate your account and process payments. We do not sell your data to third parties outside our service providers.
Wallet Verification Withdrawals to bKash, Nagad, or Rocket require the receiving number to match the name on your account. This step protects you from misdirected transfers.
Account Changes To update your registered mobile number or payment details, submit a request through live chat with your account verification documents ready.
TERMS CONTACT

Reach Us About These Terms

If any clause is unclear, or if you want to raise a concern about how these terms have been applied to your account, our support team is the right starting point. You can reach us through live chat, email, or our help centre — we aim to respond to terms-related queries within one business day.

Live Chat Open the chat widget from any page in your account dashboard to speak with our support team directly about a terms query.
Email Support Send a detailed message to our support address for written records of your terms concern — useful for wallet or eligibility disputes.
Help Centre Our help centre has a dedicated section for account terms, covering common questions about eligibility, wallet rules, and account closure.

Common Questions About Our Terms

These are the questions we hear most often about account terms, eligibility, and how our rules work in practice.

Account eligibility depends on your local law and the regions f8888 currently serves. Check whether access is permitted in your jurisdiction before registering.

We notify you through your registered contact before any material change takes effect. Continuing to use your account after that notice means you accept the updated terms.

We may suspend or close an account that breaches these terms. You will be notified and given a chance to respond before any permanent action is taken.

Both sets of rules apply. Our wallet policy governs your account balance; bKash, Nagad, and Rocket each apply their own transaction conditions to the transfer itself.

Contact our support team via live chat or email with your account details. We will process data requests in line with applicable law and respond within a reasonable timeframe.

Where local law in your jurisdiction conflicts with any clause in these terms, local law takes precedence. We do not override applicable legal requirements in any region we serve.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.